Privacy Policy
Last updated: November 2024
1. Customer Information
We collect information you provide directly to us, such as your name, email address, phone number, and shipping address when you place an order or create an account. We also collect order history and product preferences to enhance your shopping experience.
2. Data Protection
We implement industry-standard security measures to protect your personal information. All data is encrypted in transit and at rest. Access to personal data is restricted to authorized personnel only. We never sell or rent your personal information to third parties.
3. Cookies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences. See our Cookie Policy for more details.
4. Payment Security
All payment transactions are processed through secure, PCI-compliant gateways. We never store your full credit card details on our servers. Mobile banking payments (bKash, Nagad, Rocket) are processed through their respective secure platforms.
5. Third-Party Services
We use trusted third-party services for payment processing, delivery, analytics, and marketing. These providers have their own privacy policies and are contractually bound to protect your data. We only share information necessary to fulfill your orders.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. You can also opt out of marketing communications. To exercise these rights, contact us at support@authenticcreation.shop.
7. Contact
For privacy-related questions or concerns, please email us at support@authenticcreation.shop or call +880 1568-405050. We are committed to resolving any privacy concerns promptly.